"I wanted to send a message of thanks to Amanda McDonald and Claud from the Oakland branch. We recently purchased a home in Oakland and ran out of propane. The temperature inside the house dipped below freezing and we were panicked, uncertain how long it would take to get a propane refill.  Within 12 hours, Amanda had the home's account transferred to our ownership and had a driver scheduled. She communicated with us after hours to make sure we had everything we needed. Claud, the driver, not only refilled the tank, but he also relit the pilot and stayed at the home until the furnace started up"